How to download certificates

Detailed Question

I completed my training and have passed all modules. I have also attended the live training session and have been passed by the instructor.

When I am told my certificate is ready for download, how do I download it from my account on the website?

Answer

The criteria for a certificate of completion to be available for you to download is that you must have completed and passed all modules in your training programmed. You are also required to have attended a live training session with the live instructor and the instructor must have scored you as having passed the live training session. With this, you will be eligible to be issued a certificate and the certificate when generated will be available for you to download from your dashboard.

Here are the steps to download your certificate:

1. Click the profile icon to visit your User Profile page

Profile icon

2. If you have a certificate available for you, you will see it on your profile page

Certificates on profile page

Click on the 'CERTIFICATE RECEIVED' as marked above.

3. Download your certificate

Click on the 'download' button as shown below, to download your certificate.

Click to download certificate

 

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